Shipping Information
At this time, we offer only pickup and local delivery. Plants can easily be damaged in transit so we do not ship items in the mail or using other 3rd party shipping partners. It's important to us that your plants are in great condition when you get them so we deliver everything ourselves.
Pickup & Local Delivery
You can learn more about our Pickup & Local Delivery options here.
We offer both pickup and local delivery to give you more convenient shopping options.
Pickup
With our pickup options, you can order online, over the phone or over email and we'll bring your order out to you, whether you're walking or driving.
Pickup orders typically take 2 to 4 business days to prepare. Once we receive your order, our team will reach out to you (typically within 48 hours) to coordinate a pickup time.
Occasionally things take longer than expected because we need to bring fresh plants in from the greenhouse. We will do our best to let you know when there are unexpected delays.
Re-stocking Your Plant Pickup Order After 7 Days
Because plants are perishable, we give you 7 days to pickup your plant order from the date you receive your Ready for Pickup notification before we re-stock your items and convert your purchase to a gift card. If this happens with your order, you can repurchase the same plants using your gift card, or you are free to buy something different. We do not provide refunds for orders which are not picked up.
COVID-19 and Curbside Pickup
We ask that you do the following when you come to pickup your order:
- Please sanitize your hands
- Please wear a mask
- Please maintain social distancing
If you'd like to know more about how we're keeping our customers and our team safe from COVID-19, see our COVID-19 page.
Local Delivery
With local delivery, you can order online, over the phone or over email and we can deliver your order right to your door.
To be eligible for local delivery you must live within our delivery zones near one of our locations. If you have any questions about delivery, please contact us.
Delivery orders typically take 7 to 10 business days to deliver. Once we receive your order, our team will reach out (typically within 48 hours) to coordinate a delivery time. Sometimes we can deliver items faster, but we cannot make any promises.
Occasionally things take longer than expected because we need to bring fresh plants in from the greenhouse. We will do our best to let you know when there are unexpected delays.
COVID-19 and Local Delivery
If you'd like to know more about how we're keeping our customers and our team safe from COVID-19, see our COVID-19 page.
Contact Us
If you have questions about your order, visit our Contact Us page and get in touch.