Pickup & Local Delivery

We offer both pickup and local delivery to give you more convenient shopping options. You can select the option you prefer during the checkout process.

Pickup

With our pickup options, you can order online, over the phone or over email and pick up your order from one of our retail locations.

Assuming the items you're ordering are in-stock, we can have your items ready for pickup within 24-48 hours. That said, when order volume is high, it can take from 2-4 days to get your order ready.

Occasionally things take longer than expected because we need to bring fresh plants in from the greenhouse. We will do our best to let you know when there are unexpected delays.

Re-stocking Your Plant Pickup Order After 7 Days

Because plants are perishable, we give you 7 days to pickup your plant order from the date you receive your Ready for Pickup notification before we re-stock your items and convert your purchase to store credit. If this happens with your order, you can repurchase the same plants using your store credit, or you are free to purchase something different. 

Local Delivery

With local delivery, you can order online, over the phone or over email and we can deliver your order right to your door.

We currently offer local delivery to customers in Toronto and surrounding area (the Greater Toronto Area). If you have any questions about delivery, please contact us.

Delivery orders typically take 7 to 10 business days to deliver. Once we receive your order, our team will reach out (typically within 48 hours) to coordinate a delivery time. Sometimes we can deliver items faster, but we cannot make any guarantees.

Occasionally things take longer than expected because we need to bring fresh plants in from the greenhouse. We will do our best to let you know when there are unexpected delays. 

Want help with your order?

If you'd like help with your order, see our Contact Us page to get in touch.